COVID-19 Test Center : FAQ Patients Frequently Asked Questions 

This contains all the information you will need about the COVID-19 test center Eerstelijnszone Druivenstreek - MCH Wezembeek-Oppem
 

Read this brochure thoroughly before you come to the test center. 
Contact your general practioner: he will make you an appointment and an application form.
Attention! You cannot be tested without your identity card and application form. 


FREQUENTLY ASKED QUESTIONS

1. Questions about your appointment

1.1 Who can make an appointment at the COVID-19 test centre Eerstelijnszone Druivenstreek MCH?

Patients who live in OR their General Practitioner (GP) is registered in the communes: Kraainem, Wezembeek-Oppem, Tervuren, Overijse (and Zaventem, Hoeilaart)

1.2   What do I do if I live elsewhere OR my GP is elsewhere?

Contact your GP for more information about your nearest test centre.

1.3 How do I make an appointment at the COVID-19 test centre Eerstelijnszone Druivenstreek MCH?

First contact your GP. Your GP will make an application form for you and give you all the relevant information.

During the weekend, on bridge or holidays, you need to contact the doctor on call.

If you do not have a GP you need to contact a docter in the commune where you live. 

1.4 Can I come to the COVID-19 test centre Eerstelijnszone Druivenstreek MCH without an appointment?

No. We only work with an appointment system.

1.5 Who will carry out the COVID-19 test?

A nurse will carry out the thest via a nasal swab. 

1.6 If I have returned from an at risk country (labeled red or orange) am I allowed to come to the test centre?

       Yes. You you are allowed to come to the test center. 

 Firstly, always contact your GP!

- Your GP will make an application form for you. 
This is essential!
- It is vitally important that your doctor is kept informed about your COVID-19 test in order to (1) follow up your results for you, and (2) give you any necessary advice (voor example if your test is positive). 

1.7 Can I come to the test centre if I am going to a country where I have to have a negative COVID-19 test result to enter the land?

Yes. You you are allowed to come to the test center. 

Firstly, always contact your GP!

      - Your GP will make an application form for you. This is essential!
  - I
t is vitally important that your doctor is kept informed about your COVID-19 test in  order to (1) follow up your results for you, and (2) give you any necessary advice (voor example if your test is positive, bring your attention to significant points for your stay abroad, etc.)

1.8 How long before I leave must I take the test in the test centre ELZ-MCH?

As a general rule, 72 hours before your departure.

Bear in mind that the average time for test results to become available is 24-48 hours. However it can, in unusual circumstances, be 72 hours before the results are available.

Make sure you check beforehand what measures the country you are travelling to has in place. https://diplomatie.belgium.be. 

1.9 Where can find information about travelling and COVID-19?

     The most up to date information is available on the website for foreign affairs: https://diplomatie.belgium.be.

     Be aware that the information can change daily!

1.10 Am I able to come to the test centre for a pre-operative COVID-19 test?

     No. For this you will need to contact the hosptial where your operation is taking place.  

2. Questions about your result

2.1 Where is my specimen (the nasal swab collected by the nurse) sent?

The samples are sent to a recognised laboratory for analysis.

2.2 How long do I have to wait for the result?

Most results are known after an average of between 24-48 hours.  In some circumstances this can be up to 72 hours.

2.3 How do I find out the results from my COVID-19 test?

The results are only available from your GP (or the substitute doctor in case of sickness or holiday).

Your GP is responsible for following up your result. Confirm with your GP how you will obtain the result and what steps you may need to take.

- 
If your test is positive (so you have the virus) it is possible you will be called by the  government’s ‘Contact Tracing Centre’.

If you have an e-ID it is possible to search for the results yourself via www.mijngezondheid.belgie.be If you don’t have an e-ID or you are unable to find the results contact your GP.

      It is pointless to call or contact: 
      - MCH 
      - Any of the laboratories (MCH, UZ Leuven, H Hart, Federaal Labo,….)
      - 
The doctor on call or 1733
      - 
The receptionists, secretaries (MCH, doctors on call, etc...)

None of the above have the means to access this information for you!

2.4 What if my GP has not received the results from my COVID-19 test?

Then your GP can call the helpline, the medical person responsible for their commune (for the Federaal Laboratory), or the person in charge of the  approved laboratory. Your GP has all the information concerning these helplines.

        It is pointless to call or contact: 
      - MCH 
      - Any of the laboratories (MCH, UZ Leuven, H Hart, Federaal Labo,….)
      - 
The doctor on call or 1733
      - 
The receptionists, secretaries (MCH, doctors on call, etc...)

None of the above have the means to access this information for you!

3 Questions about the test centre MCH

3.1 What exactly is the COVID-19 test centre Eerstelijnszone Druivenstreek MCH?

The test centre is a collaboration between the GP’s from the Eerstlijnszone Druivenstreek and the MCH in Wezembeek-Oppem. Due to the fact that the doctors from the region receive so many requests for COVID testing from their patients, the MCH were able to help by providing the tests for them. In this way the doctors are able to focus on the important task of following up their patients and providing the necessary medical care.

3.2 Is there also a COVID test centre in MCH Leuven?

No. There is no test centre in MCH Leuven.  If you are in the Leuven region and you need a test you will find all the relevant information on the website http://www.coronapostleuven.be.

4. Any other questions

     Go to https://www.info-coronavirus.be/en/

     Contact your GP.

Made possible by:

The Test Centre Eerstelijnszone Druivenstreek MCH is the result of a colaboration between the general practitioners of de Eerstelijnszone Druivenstreek and MCH Wezembeek-Oppem.

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